Build skills

Building SkillsAt PeopleZone we provide standard as well as bespoke training packages.  Founded on the principles of Kolb’s Experiential Learning cycle and underpinned by a competencies-based approach to designing, monitoring and evaluating learning participants will enjoy the highly interactive and practical learning process.


Skills-building programmes

Facilitation Skills

For those responsible for designing and leading meetings, reviews and planning workshops, facilitation skills are key to ensuring a positive experience and the expected results from participatory approaches.  We base our training on the Institute of Cultural Affairs, an organization set up in the sixties to promote participatory community development and change.  Today the same approaches are highly effective in helping organizations engage in meaningful and productive conversations in order to improve organizational performance.

Benefits of having skilled in-house facilitators:
  • no more unproductive meetings
  • clear vision and strategic direction with buy-in from the whole organization
  • past challenges reviewed and learned from resulting in high confidence in future direction
  • organizational culture and team relationships explored and enhanced
  • tasks prioritized, roles and responsibilities clarified, everyone’s contribution acknowledged and valued.

We run a 1-day introductory course, a 2-day practitioner course. We also offer bespoke courses for organizations who have a number of staff who design and run facilitated events – and would like support in applying these facilitation tools and techniques for strategic planning, action planning, creativity and innovation workshops, networking events and team-building.

See downloads for more information.

Training Skills

For those responsible for designing and delivering learning and development (L&D) interventions our courses provide sound theory, opportunities for reflection, practical experience, and applying learning in upcoming interventions.  The coure enhances the impact of L&D and provides highly effective tools and techniques

Training Trainers: Course content
  • communication skills: questioning, challenging, confronting;
  • giving and receiving feedback;
  • learning style preferences and implications for designing a training programme;
  • competencies-based learning.

We can design tailor-made in-house training events, or interested people can sign up to one of our courses.

See downloads for more information.

Applied Improvisation skills

Improvisation for most people is what they have seen on the telly – “Whose Line is it Anyway” and [………………].  Few link the development of improvisation skills, and a culture that values these skills as synomymous with high performance at work.

Yet introducing improvisation into the workplace can have a huge impact on creativity, engagement, enjoyment, how people relate to and work with each other, and how they do their job. At the core of improvisation are a number of ideas and principles that are absolutely transferrable into the workplace:

  • games-playing: by adding a set of “rules” to an activity we make it more challenging, satisfying, and enjoyable – and something happens that wouldn’t happen if we had approached the task “normally”
  • each of us will make “offers” to, and accept them from, others – valuing these gifts without judgement and building on them
  • it’s okay to make mistakes
  • relish the freedom of being in the unknowing – not knowing what will happen next but willing to respond to it spontaneously

See downloads for more information.

Coaching Skills

Developing a coaching approach at work is a great foundation for improving line managers’ support to their direct reports.  Using effective coaching skills enhances delegation, productivity as well as individual development.

A key difference between a coaching approach and the old style of management is that a coaching approach will avoid provision of advice. Instead, the manager will use questions which help the other person understand the blocks and find their own solution.

See downloads for more information.